Case Study: Reducing Business Lending Onboarding Time by 70%

Refo recently partnered with a leading financial institution to transform their business loan onboarding process. In short, the results were significant:

• Onboarding friction reduced by 70%: By automating key processes and eliminating manual tasks, the FI drastically reduced onboarding time, leading to a quicker time-to-value for their business customers.

• Improved risk assessment led to faster decisions: Refo's advanced analytics platform empowered the FI to make faster, more informed lending decisions. This led to a more efficient use of capital and reduced risk across their loan portfolio.

• Frictionless onboarding helped improve customer experience: The streamlined onboarding process created a smoother, more enjoyable experience for borrowers. This resulted in increased customer satisfaction and a higher rate of successful loan applications.

Read case study to understand in detail how Refo helped in achieving these targets.

‍